Kredentic.
BD Internal Reference Guide
2026 · For internal use only — do not share externally
Kredentic — Everything you need to sell this

Your reference for every question a prospect will ask.

This document covers what Kredentic is, what it does right now, what is still in development, who we are selling to, and how the commercial model works. Use it to build decks, proposals, and talking points. When in doubt, come back here before reaching out to the founding team.

I

What Kredentic is

One-line description
Kredentic is an automated platform that protects Ghanaian businesses from Google Maps impersonation scams by continuously monitoring their listings, detecting fraudulent activity, and accelerating the takedown process.

Scammers across Ghana create fake Google Maps listings using real business names and fraudulent phone numbers. When a customer searches for a business they trust, finds the fake listing, and calls the number, they are connected to a scammer who socially engineers them into surrendering their mobile money credentials. Entire account balances are drained within minutes.

This is not a hypothetical. It has been happening to major Ghanaian brands since at least 2023 and shows no signs of slowing down. Kredentic is the only product in Ghana built specifically to detect and respond to this threat.

For businesses
Kredentic protects a brand's reputation and their customers' trust by catching fake listings before they cause damage and accelerating their removal from Google.
For consumers
Kredentic's companion app (in development) will warn users before they call a flagged number and give them a way to report scam contacts directly.
II

The problem we solve

Use these facts when framing the problem to a prospect. All figures are sourced and verifiable.

Fact Source
GHS 346 million lost to mobile money fraud in 2023 Ghana Chamber of Telecoms, 2023
74.1 million registered mobile money accounts as of early 2025 Bank of Ghana, Feb 2025
65% of MoMo users have been targeted or victimised by fraud E-Crime Bureau, 2024
GHS 3.01 trillion transacted through mobile money in 2024 Bank of Ghana, 2024
12 million fake Google Maps business profiles removed globally in 2023 Google Transparency Report, 2024
Pizzaman Chickenman has been publicly affected since August 2023, with victims losing over GHS 91,000 across documented cases. A single victim lost GHS 40,000 in January 2026. Ghana media reports, 2023-2026
Why businesses cannot solve this alone
Google allows anyone to suggest edits to a business listing or create a new listing under an existing brand name. There is no automated alert when this happens. The official redressal process requires manual evidence gathering and form submission, with no guaranteed timeline for resolution. Fake listings can remain live for days or weeks. Kredentic automates the detection and shortens the time to takedown.
III

Product capabilities

Kredentic is a live, working product. The table below is the most important thing to understand before any client conversation. Do not promise features that are not marked as live.

Important for BD conversations: We are currently in a free pilot phase. We have a working MVP and are not yet selling commercially. Do not quote pricing until the founding team has confirmed we are ready to move a specific prospect to a paid arrangement. The pilot is free access in exchange for feedback and an ongoing working relationship.

🔭
01 / Product
Watchtower

Automated scanning engine that continuously monitors Google Maps for listings using a partner business's name and flags anything that does not match the verified record.

What it does now
  • Scans Google Maps for partner business listings
  • Detects fake listings and phone number discrepancies
  • Alerts the business when something is flagged
  • Maintains a log of scan history and flagged events
Live
🤖
02 / Product
Redressal Agent

AI agent that takes scan evidence and generates a structured report ready for submission to Google's Business Redressal Form, removing the manual work from the takedown process.

What it does now
  • Evidence packaging is partially automated
  • Report generation is in active development
  • Manual submission to Google still required at this stage
In Development
🛡️
03 / Product
Companion App

Consumer-facing app that warns users before they call a flagged number, enables crowdsourced scam reporting for reward points, and maintains a community scam number database.

Coming later
  • Consumer alerts and verified listing lookup
  • Crowdsourced scam number reporting
  • Reward points and partner coupon redemption
  • Verified business caller ID (long-term roadmap)
On Roadmap
How to frame limitations in conversation
Do not lead with what we cannot do yet. Lead with what is live: continuous monitoring and detection is the core value, and it works today. The redressal automation and companion app are coming and pilot partners will shape what those look like. The honest framing is that they are getting in early, not getting a half-built product.
IV

Who we sell to

Our primary targets are businesses with an established Google Maps presence and a brand name recognisable enough to be worth impersonating. The more popular the brand and the more delivery or phone-order dependent the customer base, the higher the risk and the stronger the case for Kredentic.

Primary segment
Food vendors and QSR chains
High search volume, delivery-oriented customer behaviour, and strong brand recognition make food businesses the most targeted category in Ghana. Customers regularly search Google for a restaurant's number to place an order — exactly the behaviour scammers exploit. Examples: Pizzaman Chickenman, Papaye, Papafio, KFC Ghana, any well-known local chain or delivery brand.
Secondary segment
Any established business with a Google Maps listing
Beyond food, any business that customers call directly using a number found on Google is at risk. This includes pharmacies, courier and logistics companies, service businesses, clinics, and retailers with multiple locations. The rule of thumb: if a customer would call their Google listing before showing up in person, the business is a target.
Signal Why it matters for the pitch
Multiple locations or branches More listings to monitor, higher surface area for scammers, stronger case for automated detection
Active delivery or phone-order model Customers are already conditioned to call before visiting, making them easy targets for fake listing scams
High Google search volume More search traffic means more potential victims reaching a fake listing
Past scam incident or media coverage They already know the problem is real. Kredentic is the fix they have been looking for
Strong brand reputation to protect Businesses that have built trust with customers have more to lose and are more motivated to act
V

How the pilot works

We are not yet selling commercially. The current phase is a free pilot program for a select group of businesses. This is a deliberate strategy, not a sign of an unfinished product.

What the business gets
  • Full access to the Watchtower monitoring platform at no cost
  • Alerts whenever a fake or suspicious listing is detected
  • Scan history and flagged event logs
  • Direct line to the Kredentic founding team
  • Early access to new features as they are released
What Kredentic gets
  • Real-world usage data and edge cases to improve the product
  • Direct feedback from businesses experiencing the problem first-hand
  • Documented takedown cases to use as evidence with Google and regulators
  • Relationship with brands who will become paying customers when we go commercial
Positioning note
Frame the pilot as exclusive early access, not a free trial. The number of pilot spots is limited. Businesses that join now get to shape the product and will have a head start over competitors when this becomes an industry standard. That framing is accurate and it is more compelling than "we are offering it for free."
VI

Commercial model (future)

We are not selling yet. The below is the intended commercial structure once we move out of the pilot phase. Use this only for context when a prospect asks what happens after the pilot. Do not commit to specific pricing figures.

Revenue stream Description Model
Business subscriptions Monthly fee for active Watchtower monitoring, scan history, redressal automation, and verified listing badges. Tiered by number of locations and scan frequency. Monthly SaaS, tiered
Verified registry API Third-party apps and platforms query our verified number registry to validate business contacts before transactions or callbacks. Per-query API pricing
Companion app rewards Partner vendors fund reward points redeemed by users who report scam numbers. Kredentic takes a share of each redemption. Revenue share
VII

Where we are headed

Use this to set accurate expectations with prospects about what is coming and when.

Phase Timeline Key milestones
Phase 1: Prove the model Now Watchtower live, free pilot program running, AI redressal agent in development, onboarding initial partner businesses in Accra, documenting takedowns as case evidence
Phase 2: Consumer protection 6 to 12 months Companion app launched on Android, crowdsourced scam number database live, rewards and coupon redemption system, 10,000 plus active app users, engagement with Ghana's Cyber Security Authority using takedown data
Phase 3: National infrastructure 12 to 24 months Verified caller ID registry with CSA backing, formal telco partnership negotiations, registry API open to third parties, expansion to all major urban centres, West Africa exploration
VIII

Quick reference

Question Answer
What does Kredentic do today? Continuously monitors Google Maps listings for a business, detects fake or suspicious listings, and alerts the business immediately.
Is the product finished? The Watchtower scanning system is live and working. The AI redressal automation and companion app are in development and will be released as updates.
How much does it cost? Nothing during the pilot phase. Do not quote commercial pricing until the founding team confirms a prospect is ready to move to a paid arrangement.
How does a business sign up? Through the founding team directly. All pilot onboarding is handled personally at this stage. Refer interested businesses to the founding team to close.
Who are we targeting first? Food vendors and QSR chains in Accra with established Google presence and delivery or phone-order customer behaviour. Pizzaman Chickenman is the prime target partner.
What makes Kredentic different? No other product in Ghana monitors for Google Business impersonation specifically. Kredentic is the only automated, proactive solution to this problem.
Who built it? Andrew Akyampong (Product and Technical Strategy) and John Graham (Backend Development and Infrastructure), co-founders based in Ghana.
Can I share this document with prospects? No. This is an internal reference only. Use the separate investor and partner-facing document for external conversations.

Internal use only. This document contains product details, limitations, and commercial strategy that should not be shared with prospects or external parties. For external conversations, use the Kredentic partner-facing overview document. For questions not covered here, contact the founding team directly.